Who We Are
We strive to serve all GLUK users by providing their technical assistance needs in a timely and professional manner while educating the staff and faculty on methods to keep their computer and data safe and secure, and by providing computer lab users an organized and quality learning environment.
They are the center point of IT contact in each CAMPUS. Please contact them for software installation in computer labs, and IT related issues/concerns.
Always plan ahead, have a contingency plan (Anti-Virus expiring, etc.), request special software installation in the computer lab four to TWO weeks earlier.
Give a complete description of your problem. Backup data, avoid virus/spyware problems, be respectful (return email and phone calls).
Support Expectations for Desktop Support
48 hours turn-around for initial contact